systems engineer client business systems

SPARC SYSTEMS, LDA: Systems Engineer – Client Business Systems, Maputo -

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Systems Engineer – Client Business Systems

SPARC SYSTEMS, LDA

Sparc Systems, Lda is recruiting a Systems Engineer – Client Business Systems, to be based in Maputo, Mozambique. Duties

Systems Administration

- Install, configure, maintain and support enterprise servers and systems

- Perform routine system administration and maintenance activities

- Monitor system performance, availability and capacity

- Perform operating system and application patching as required

- Manage user accounts, permissions and access in accordance with approved procedures

- Support backup and recovery operations

- Perform routine health checks and preventative maintenance

Technical Support

- Respond to incidents, service requests and technical issues assigned through the service

management process

- Troubleshoot hardware, operating system, application and infrastructure issues

- Resolve technical issues within defined SLA targets

- Escalate complex or high-impact issues to the Senior Systems Engineer

- Participate in incident and problem management activities

- Provide appropriate updates to clients and internal support teams

Infrastructure Operations

- Support virtualization, storage, networking and monitoring platforms

- Perform approved system configurations and changes

- Verify system health following maintenance or change activities

- Support disaster recovery and business continuity activities

- Assist with system upgrades, migrations and implementations

Documentation

- Maintain accurate system and operational documentation

- Record technical activities, incidents and changes in appropriate systems

- Update configuration information and system inventories

- Develop and maintain standard operating procedures as assigned

Client Support

- Provide professional and responsive technical support to client organizations

- Communicate technical issues clearly and appropriately

- Follow client-specific support procedures and service requirements

- Escalate potential SLA breaches and critical incidents promptly

Continuous Improvement

- Identify recurring technical issues and recommend improvements

- Participate in automation and process improvement initiatives

- Maintain awareness of emerging infrastructure technologies and best practices

- Participate in knowledge-sharing activities within the engineering team

- Minimum 2–3 years of relevant experience in IT infrastructure, systems administration or technical support

- Experience with Windows and/or Linux environments

- Experience supporting enterprise users, systems or infrastructure

- Experience with incident and service request management

- Exposure to virtualization, backup, networking and monitoring technologies

- Experience working in a client-facing or managed services environment is desirable

- Only shortlisted applicants will be contacted

- Indicate the source of this job post:

- Department: Infrastructure

- Reports To: Team leader – Client Business Systems

- Job Type: Full-Time

- Remuneration: An attractive package will be offered to successful candidates, commensurate with skills and experience

1. Documentation

- Curriculum Vitae

2. Application

- Send your Documentation to recruitment@sparcsystems.africa with the Subject line “Systems Engineer – Client Business Systems”

Engenharia e Técnica

recruitment@sparcsystems.africa

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Como candidatar-se

Empregador: não identificado no anúncio original (empresa confidencial).

Envie a sua candidatura para: recruitment@sparcsystems.africa.

Prazo de candidatura: 17/10/2026.

Candidate-se directamente através do botão de candidatura nesta página, anexando o seu CV actualizado. Nunca efectue pagamentos para se candidatar a uma vaga.